Perth Property Management Services
A rental property earns its keep when it stays tenanted, the rent arrives on schedule and small repairs are fixed before they grow. A missed arrears follow-up or a rushed tenant choice can cost you weeks of income.
Motivate Realty provides property management services for landlords with homes in Perth and across WA, including owners based anywhere in Australia. Our advice comes from people who invest in property themselves.
What our Property Management Services include
One all-inclusive management fee covers every service below.
Tenant screening
We verify each applicant's income, complete a 100-point ID check and search the National Tenancy Database and TICA before calling their employer and previous landlords. You choose the tenant from the screened shortlist.
Rent collection and arrears management
We monitor rent daily and follow up the day a payment is missed. If arrears build, we work with the tenant to clear them and act under WA tenancy legislation if that fails.
Routine inspections
We inspect your property every three months and send you a photo report after each visit. Entry and exit condition reports support any bond claim when a tenancy ends.
Maintenance coordination
Tenants report issues through our 24/7 maintenance chat. Routine repairs come to you for approval before we book local trades.
Lease support
We negotiate lease terms on your behalf in line with WA tenancy laws and prepare the formal notices when a tenancy ends.
Landlord communication
Your landlord portal shows your property's activity in real time, with updates from your property manager after each inspection and repair.
How we reduce Vacancy Risk
Our Perth property management team sets your rent using comparable local properties and current demand, then lists your property on REIWA, Domain and realestate.com.au
We review enquiry levels weekly during the campaign and measure our leasing results against REIWA days on market figures. We earn management fees only while your property is tenanted, so filling a vacancy quickly matters to us as much as it does to you.
The Rental Process
The key to good property management is having all the stress and hard work taken out of your hands, and our six-step process allows us to do so with the least input from you
Step 1 | Management Authority
Legal documentation between the home-owners and Motivate Realty, outlining the services.
Step 2 | Home Preparation
All recommendations and services are provided to get your home ready to rent.
Step 3 | Market Advertising
Marketing the property and uploading the advertisements to REIWA, Domain, RealEstate.com and other rental websites.
Step 4 | Tenant Selection
After the initial tenant screening, all the tenant applications are put to the home-owner to select.
Step 5 | Maintain Tenancy
The owner and tenant portal allows real-time view of the property. Regular inspections occur every 3 months.
Step 6 | End of Tenancy
Formal notices and actions are provided to the tenant. The home goes back to the original condition (minus the fair wear & tear) final inspection occurs.
Contact Motivate Realty
Whether you have questions, need assistance, or want to learn more about how Motivate Realty can help you, we’re here to help.
0423 189 917
pm@motivaterealty.com.au
We are located at 4/14 Halley Rd, Balcatta, WA 6021
Our offices are open by appointment Monday-Friday
Maintenance Proceedures
Urgent and Routine Maintenance: 24/7 Access
Submitting & Reporting maintenance as a tenant for your rental property is simple and available 24/7 through the Tapi chat on this page.
To help us respond quickly and allocate the right trades, please include:
Clear photos of the issue
A detailed description of the problem, including the location, and when the issued commenced
This ensures our team can assess, escalate, and action your request as efficiently as possible.
Routine Requests
Once your non-urgent request is logged through the portal, the Motivate Property team will promptly process it and forward it to your Landlord for their instructions and approval regarding the repair.
Urgent and After-Hours Escalation
Weekend Maintenance Instructions
Emergency Phone Line:
0439 092 604 (Brit)
0478 846 474 (Jess)
(Should no one answer your call, please refer to the below emergency plan)
Please be advised that under the Residential Tenancies Act, the following can be considered urgent:
Burst Water Pipe
Gas Leak
Broken or Blocked Toilet
Roof Leak
Dangerous Electrical Fault
Flooding or Flood Damage
Gas Leak or smell of Gas
Storm Damage or Fire Damage (Call SES or Fire Brigade for Urgent assistance)
No Water Supply
Weekend Key Issues
Should you lose, misplace or lock your keys inside your premises or car, it will be at your own cost as the tenant to replace keys, fobs, remotes or locks.
A locksmith is mentioned above for weekend callout requirements.
Helpful numbers for Emergencies
1800 GAS LEAK External Gas Leak (1800 427 532)
Water Corporation – Water Supply issue 13 13 85
Western Power – Power Outages 13 13 51
SES – Weather Events 132 500
Police, Ambulance, Fire Brigade – Emergency Services 000
If you have an emergency whilst our office is closed (Friday 5pm through to Monday 9am), please contact the relevant tradesperson below.
If the tradesperson is not available, please leave a voice message for them and they will return your call.
Please ensure that you update me via email if you have had to call for an emergency tradesperson.
Please ensure to take photos of the maintenance item and email them through to me for record keeping purposes/ insurance claims and landlord awareness.
Plumbing: Ember Plumbing 0477 777 301
Electrical: Bara Electrical (08) 6206 6899
Locksmith: A1 Locksmiths (08) 9370 2943
Forms
Frequently Asked Questions
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When choosing a property manager, experience, performance, and service should always come before price. A strong property manager does more than collect rent. They protect your asset, place the right tenants, manage risk, and make decisions that support the long-term performance of your investment. With the right team in place, your property is managed proactively and professionally, giving you confidence that your portfolio is being cared for to a high standard and aligned with your long-term goals.
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Most standard lease agreements run for between six and twelve months, with twelve months being the most common. As market conditions continue to shift, longer lease terms of up to twenty-four months are becoming more popular for both landlords and tenants who value stability and certainty. These longer agreements can provide consistent rental income, reduced vacancy risk, and greater peace of mind in changing economic conditions.
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While we cannot guarantee a specific leasing timeframe due to changing market conditions, our leasing team takes a proactive approach to minimise vacancy. We use targeted marketing strategies and thorough tenant screening to secure the right tenants as efficiently as possible.
Our team is trained and managed against clear performance measures aligned with REIWA rental statistics, including days on market. Our fee structure is also designed to align with your interests. We are paid when your property is tenanted, not simply because you are a client. If your property is vacant, we do not earn management fees. This ensures our focus remains on securing quality tenants quickly and keeping your investment performing as it should.
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Setting the right rent is about finding the balance between achieving a strong return, attracting quality tenants, and minimising vacancy. We assess current market conditions by analysing comparable properties in your area and reviewing real-time demand to recommend a price that generates strong interest and positions your property competitively.
Our approach is data driven and proactive. Properties are initially advertised in line with current market value to attract a high volume of enquiry and the best quality applicants. We closely monitor enquiry levels and applicant quality throughout the leasing campaign and review performance weekly. If demand is lower than expected, we will recommend timely price adjustments to bring the property back in line with the market, prioritising securing the right tenant rather than risking extended vacancy for marginal weekly gains.
We also track broader rental trends daily, using both historical leasing data and current market movements. If strong applicants submit offers above the advertised price, these are always presented to you for consideration, ensuring you can make an informed decision that balances opportunity with long-term performance.
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Absolutely! Our team are simply providing recommendations, however, this is your property and your investment income. With that said, setting rent higher than the market doesn’t come without risk – you may have to prepare yourself for prolonged vacancy period.
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Our tenant selection process is designed to protect your property and minimise risk from the outset. Every application undergoes thorough due diligence to ensure we place reliable, long-term tenants who will care for your investment. Our verification framework includes:
Financial Vetting: Authenticated income verification and affordability assessments.
Identity Confirmation: 100-point ID checks compliant with anti-fraud regulations & database checks such as National Tenancy Database and TICA.
Tenancy History: Validation of current/past rental agreements or property ownership.
Third-Party Validation: Direct consultation with employers and previous landlords.
This layered approach allows us to make informed leasing decisions that align with current legislation while reducing the risk of rental arrears, property damage, and tenancy disputes. Our priority is securing the right tenant, not just filling a vacancy.
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In order to prevent any breakdowns, discrepancies or disagreements between you and the tenant, we recommend centralising rent collection through our managed accounts system.
This allows:
Real-Time Payment Monitoring: Automated tracking of tenant payments with transparent reporting.
Proactive Fund Allocation: Guaranteed liquidity to cover recurring liabilities (e.g., council rates, strata levies) and urgent maintenance invoices.
Compliance Assurance: Timely disbursements aligned with statutory deadlines and contractor agreements.
By integrating these processes, we minimise payment delays and optimise cash flow stability for your investment.
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Our team inspects properties every 3-months to ensure that tenants are respecting the premises and to check if any maintenance is required. We keep you updated about the property’s condition with these regular reports, which include several photos.
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Landlords retain statutory rights to conduct property inspections under Western Australian tenancy law, subject to the following provisions:
Notice Requirements: Written notice of at least seven calendar days must be provided to tenants prior to each inspection.
Frequency Limitations: Inspections are legislatively capped at 4 inspections per annum, excluding emergency or mutually agreed additional visits.
For comprehensive guidelines, consult the Western Australian Department of Commerce’s Residential Tenancies Act 1987 documentation.
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Our multi-stage tenant screening process helps significantly reduce the risk of rental arrears, property damage, and lease breaches by assessing applicants across financial, rental history, and behavioural criteria. While no screening process can completely eliminate risk due to unforeseen circumstances such as job loss or health issues, our role is to stay actively involved throughout the tenancy.
We closely monitor rental payments daily and look for early signs of concern so issues can be addressed quickly. When arrears do arise, we work proactively with tenants to help them catch up as soon as possible. If this is not achievable, we act decisively and follow the appropriate steps under WA tenancy legislation to protect your investment and minimise further risk.
Start property management with Motivate Realty
Strong property management protects the income and condition of your investment property for as long as you hold it.
Motivate Realty sits within the Motivate Property Group team, so our property investment services and property finance support are there when you are ready to buy again or review your loan.
Request a rental appraisal to see what your property could earn or speak with a property manager about switching to Motivate Realty.
